How we became a trusted expert in dental marketing

We began as a one-woman company producing message on-hold programs for dental practices and other businesses. Today, we remain dedicated to your success and using results-driven marketing practices to help you grow. Our company may have grown, but our principles haven’t changed.

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"We're proud to create dental medicine's most effective marketing products."

- Bill & Katie

Still 'InTouch' after all these years! Tammy - 1st InTouch employee

Still "InTouch" after all these years!
Tammy - 1st InTouch Employee

We’re dental marketing experts

At InTouch, we keep our finger on the pulse of the dental industry to ensure that our products and services meet your dental practice’s needs in these fast-changing times. We’re always watching out for the latest trends, best practices, and breakthroughs that impact dental practices today, and learning as much as possible about the latest developments in the dental industry.

We’re committed to dentistry and helping today’s dental practices navigate the many challenges of marketing.


Modest beginnings

InTouch Dental did not emerge as a fully-formed marketing agency over night. It all started more than a quarter of a century ago, when Katie established On Hold Advertising from her dining room table. The on-hold programs she created were extremely well-received by her clients, and soon, Katie’s tiny company started to grow. Her husband, Bill, sold his own firm and joined Katie to help On Hold grow into a business that served on the national stage. Before long, their meetings moved from the dining room, to the board room.

The start of InTouch

By 2006, the name “On Hold Advertising” just didn’t suit Katie and Bill’s company, which had grown immensely and helped thousands of clients since its inception. Thus, On Hold Advertising became InTouch Practice Communications, a multi-department powerhouse of digital marketing and creativity. Now headquartered in a 10,000-square foot space, we’re eager to continue our growth and provide even better dental marketing products.

We can help you write your own story.