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Need support for message on-hold?

We can help! Our goal is to provide all the tools you need to be successful, and support for those tools is part of the package. We’ve included some of the most frequently asked questions below about our message on-hold services, but if you have questions about anything else, we’re only a phone call away.

How do I transfer the digital files to my player?

How much is it to update my programs after I’ve received them?
With our Flex Plus Plan, you can make unlimited updates to your program with just one annual fee. Without Flex Plus, you’ll pay for each change a la carte.

How do I update my programs?
Simply send an email to scriptwriting@intouchvet.com and attach your most recent scripts with your changes clearly marked (otherwise, we might not find them all!).